Last updated: November 28, 2025
At MLSi Academy, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you purchase products, access courses, or use our MLSIA app through our shop and platform.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, billing and shipping information
- Account credentials for our platform
- Purchase history and course enrollment
- Customer feedback, reviews, and ratings
We may also collect technical data automatically, such as IP addresses and browser type, to improve our services.
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing orders and providing access to courses or digital content
- Sending service-related communications, such as order confirmations, account updates, or license keys
- Sending customer experience and review requests when you opt in
- Sending marketing or promotional emails only if you have explicitly opted in
- Improving our courses, website, and services
Customer Feedback & Reviews
After completing a purchase, we may contact you via email to request feedback or a review related to your order or learning experience. These communications are sent for quality assurance and customer feedback purposes only and are not promotional in nature.
Reviews submitted via our website or trusted third-party review platforms (such as CusRev) may be published publicly. By submitting a review, you consent to the display of your feedback in accordance with this Privacy Policy and our Terms and Conditions.
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Trusted third-party service providers (including payment processors, email service providers, and review platforms like CusRev)
- Legal or regulatory authorities if required by law
- Other parties with your consent
4. Cookies and Tracking
We use cookies and similar technologies to:
- Improve user experience
- Track website performance
- Provide personalized content
You can manage your cookie preferences via your browser settings.
5. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Correct or update inaccurate data
- Withdraw consent or opt out of certain processing, including review emails and marketing communications
- Request deletion of your personal data
To exercise your rights, contact us via the Membership Dashboard Help Section.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including legal and accounting obligations.
7. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the Internet is completely secure.
8. International Compliance
If you are accessing MLSIAcademy from outside the United States, note that we comply with applicable privacy laws including GDPR (EU) and UK data protection regulations. Our privacy practices may differ based on your jurisdiction, and you have the right to object to certain data processing activities.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the Last Updated date revised. Continued use of our services constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the Membership Dashboard Help Section or through our Contact Us page if you are not a registered customer.